58 million Germans use WhatsApp every day.

Reach them with ChatWerk.
Get the best of WhatsApp Business API with ChatWerk and the team management features, chatbots, autoresponders & Co.



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    Your private WhatsApp is now private again.

    Benefits for your business

    Don't have time? No problem. Let the bot answer for you!

    The WhatsApp Business API and ChatWerk give you a wide range of options to professionalize your WhatsApp presence and offer a professional service.

    Popular areas are customer service, lead generation, orders, appointment booking and recruiting.

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    Automatische Antwortassistent auf WhatsApp

    GDPR-compliant chatting has never been so easy!

    With your ChatWerk you communicate 100% GDPR-compliant. ChatWerk offers secure messengers for companies via the Business APIs. Your ChatWerk accompanies you through all the steps and has texts and tools ready for you so that data protection is not neglected.

    Use the professional support of ChatWerk:

    1. Help with the General Data Protection Regulation (GDPR)
    2. Step by step instructions in the implementation
    3. GDPR text templates from legal professionals
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    Let your ChatWerk inbox answer for you 24/7!

    Different types of autoresponders allow you to pick up your customers in the chat, to provide information on availability or other contact channels.

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    Extend WhatsApp time window with text templates.

    In chats such as WhatsApp there is a specified time window for replies (24 hours). If this expires, it is possible to send your customers messages via text templates and thereby encourage them to re-enter the chat or obtain feedback.

    ChatWerk offers you a large list of text templates and allows you to create and submit your own individual text templates.

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    You decide what you need! Our prices adapt to you.

    The ChatWerk Inbox is by far the cheapest SME messenger solution on the market, with flexible packages and prices starting from € 29.

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    Everything you want to know about the WhatsApp Business API

    frequently asked questions

    How many users can be added for WhatsApp Business API?

    The number of users depends on the inbox you have booked with ChatWerk. There are 3 users in the package for using the WhatsApp Business API. You can book additional users monthly or annually.

    On how many devices can I use the WhatsApp Business API?

    You or your team can use the WhatsApp Business API via the ChatWerk Inbox on as many devices as you like. Whether tablet, smartphone or desktop – simply download the iOS or Android app or register on the desktop via the web login and get started.

    Which company does the WhatsApp Business API suit?

    WhatsApp suits all companies that want to communicate 100% GDPR-compliant via WhatsApp alone or with a team with their customers or with each other. And that applies to everyone:whether small or medium-sized companies, enterprise or start-ups.

    How to connect WhatsApp to other messengers?

    WhatsApp lässt sich über die ChatWerk Inbox mit so vielen anderen Messengern verbinden, wie möglich. Alle Messenger laufen wie gewohnt in deine Inbox rein. Indem du mehrere Messenger neben WhatsApp anbietest, gibst du deinen Kund*innen die Möglichkeit, selber auszuwählen, über welchen Messenger sie mit dir kommunizieren wollen.

    How can I embed the WhatsApp Business API in my privacy policy?

    ChatWerk offers you data protection templates for the ChatWerk Inbox and the WhatsApp Business API, which have been checked by a lawyer. You can simply copy this into your existing data protection declaration.

    Why should you choose Chatwerk for your company?

    • Maßgeschneidert für KMU

    Wir haben über 100+ glückliche KMU-Kunden aus allen Bereichen: u.a. Friseurbetriebe, Restaurants, Einzelhandel und Berliner Start-Ups.

    • Skalierbare Funktionen und flexible Preise

    Die ChatWerk Inbox ist mit Abstand die günstigste KMU-Messenger-Lösung auf dem Markt, mit flexiblen Paketen und Preisen beginnend ab 29€.

    • Arbeite mit 5+ Messengern 

    Egal ob WhatsApp, Facebook Messenger oder Google – alle Messenger, ein Login: Lasse deine Kund*innen wählen, wo sie am liebsten chatten.

    • Auf dem neuesten Stand der DSGVO

    Datenschutz ist bei uns mehr als eine Verordnung. Gegründet und gehostet in Deutschland bietet ChatWerk 100 % DSGVO-Konformität.

    Other companies like yours trust us!

    Used by various SMEs,
    from hairdressers to startups.

    I'm excited. Great team who, as real messenger experts, know exactly what they are doing. Modern communication with the customer is easy and understandable. Highly recommended!
    I Cule
    Great platform, great service and a very personable team!
    Thomas Scherchel
    Great Platform and very helpful support. The WhatsApp connection was great!
    Murilo Guimaraes

    One in three customer messages goes unnoticed. Do you want to protect yourself from that?

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    No credit card required 🙂
    Start for free 😀
    ChatWerk has your back:

    Use the time gained to build relationships and generate leads.

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    ChatWerk Messenger app overview
    Use your ChatWerk when, where and how you like it: desktop, laptop, table or smartphone app

    Contact

    Inbox Solutions GmbH
    Pretzfelder Strasse 7-11
    90425 Nuremberg

    info@chatwerk.de

    All your messengers with one login

    Never miss a message again from now on
    with your inbox and WhatsApp & Co. for
    the middle class.