58 million Germans use WhatsApp every day.

Reach them with ChatWerk.
Discover the best of WhatsApp Business API with ChatWerk and the team management features, chatbots, autoresponders & Co.

    Easy & no credit card required 🙂

    Never again your personal WhatsApp full of business customer inquiries

    WhatsApp API is the best and most professional alternative. Everything at a glance and your customers sorted: the perfect balance between private and business life.

    Benefits for your company

    Collaborate with teams on multiple devices.

    Spread your customer communication and customer relationship over several shoulders. Set up your ChatWerk inbox for you and your team by adding your colleagues and granting individual permissions.

    • Individual login per employee
    • Working in parallel in a team

    No time? No problem. Let the bot answer for you!

    The WhatsApp Business API and ChatWerk offer you extensive options for professionalizing your WhatsApp presence and offering a professional service.

    Popular areas are customer service, lead generation, orders, appointment bookings and recruiting.

    Automatische Antwortassistent auf WhatsApp

    Chatting in compliance with GDPR has never been so easy!

    With your ChatWerk you communicate 100% GDPR-compliant. ChatWerk offers secure messengers for companies via the Business APIs. So that data protection is not neglected for you, your ChatWerk accompanies you through all steps and has texts and tools ready for you.

    Use the professional support of ChatWerk:

    1. Help with the General Data Protection Regulation (DSGV)
    2. Step by step instructions in the implementation
    3. GDPR text templates from the legal professional

    Let your ChatWerk inbox answer for you around the clock!

    Different types of autoresponders allow you to pick up your customers in the chat, to provide information on availability or other contact channels.

    Extend WhatsApp time window with text templates.

    For chats such as WhatsApp has a predefined time window for replies (24 hours). If this expires, you have the option of sending your customers messages using text templates and thereby encouraging them to re-enter the chat or to obtain feedback.

    ChatWerk offers you a large list of text templates and allows you to create and submit your own individual text templates.

    Everything you want to know about the WhatsApp Business API

    frequently asked Questions

    How many users can you add for the WhatsApp Business API?

    The number of users depends on the inbox you have booked with ChatWerk. There are 3 users in the package for using the WhatsApp Business API. You can book additional users on a monthly or yearly basis.

    How can I embed the WhatsApp Business API in my privacy policy?

    ChatWerk offers you data protection templates for the ChatWerk Inbox and the WhatsApp Business API that have been checked by a lawyer. You can simply copy this into your existing data protection declaration.

    How can I send a WhatsApp newsletter? ?

    With WhatsApp API is possible. After the customer has given his opt-in for WhatsApp, you can send him messages.

    These messages may also be of a promotional nature. Facebook checks these messages in advance to prevent companies from sending random spam messages to WhatsApp users.

    Choose carefully which information is relevant for your customers and get started!

    How many devices can I use the WhatsApp Business API on?

    You or your team can use the WhatsApp Business API on as many devices as you want via the ChatWerk Inbox. Whether tablet, smartphone or desktop – simply download the iOS or Android app or log in to the desktop using the web login and get started.

    Which company is the WhatsApp Business API suitable for?

    WhatsApp is suitable for all companies that want to communicate 100% GDPR-compliant via WhatsApp alone or with a team with their customers or with each other. And that applies to everyone: whether small or medium-sized companies, enterprise or start-ups.

    Why should you choose Chatwerk for your company?

    • Tailored for SMEs

    We have about 100+ happy SME customers from all areas: including hairdressers, restaurants, retail and Berlin start-ups.

    • Scalable functions and flexible prices

    The ChatWerk Inbox is by far the cheapest SME messenger solution on the market, with flexible packages and prices starting from € 29.

    • Work with 5+ channels

    Whether WhatsApp, Facebook Messenger or Google – all channels, one login: let your customers choose where they prefer to chat.

    • Up to date with the GDPR

    For us, data protection is more than a regulation. Founded and hosted in Germany, ChatWerk offers 100% GDPR compliance.

    Other companies like yours trust us!
    Used by various SMEs, from hairdressers to startups.
    I'm excited. Great team who, as real messenger experts, know exactly what they are doing. Modern communication with the customer is easy and understandable. Highly recommended!
    I Cule
    Great platform, great service and a very personable team!
    Thomas Scherchel
    Great Platform and very helpful support. The WhatsApp connection was great!
    Murilo Guimaraes

    One in three customer messages goes unnoticed. Do you want to protect yourself from that?

    Try the demo for free
    No credit card required 🙂
    ChatWerk Messenger app overview
    Use your ChatWerk when, where and how you like it: desktop, laptop, table or smartphone app
    ChatWerk has your back:

    Use the time you gain to build relationships and generate leads.

    Contact sales
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    Inbox Solutions GmbH
    Pretzfelder Strasse 7-11
    90425 Nuremberg


    All your messengers with one login

    Never miss a message again from now on
    with your inbox and WhatsApp & Co. for
    the middle class.