All channels in one inbox with ChatWerk.

Get the best messaging services with ChatWerk. Reach your customers anytime and anywhere with popular messengers like WhatsApp and Google Business Messages. Enjoy unbeatable customer engagement with 100% GDPR compliance at an unbeatable price. Keep your customers informed and connected in real-time or asynchronously.

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Click on one of the icons to find out more about the messenger channel or scroll down the page and get to know each one of them

webchat

WhatsApp Business API

58 million Germans use WhatsApp every day. Reach them with ChatWerk and the WhatsApp Business API. Benefit from all known features and special options for the Business API such as marketing templates and buttons. Discover the diverse chat entry points with the WhatsApp Business API. 100% GDPR compliant.

  • Guaranteed end-to-end encryption
  • Landline or mobile number possible
  • Send marketing templates to existing contacts

Why the Business API and not the Business App?

With the WhatsApp for Business app and the new multi-device usage, WhatsApp already offers communication for companies. WhatsApp professional Stella explains in an interview why this lacks security and functionality in comparison to the WhatsApp Business API.

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Discover WhatsApp touchpoints

Your customers can chat with you on WhatsApp via various channels. With ChatWerk and the WhatsApp Business API you can use them all!

Instagram click-to-messenger ad

Native button on Facebook

Facebook click-to-messenger ad

Facebook Messenger

Facebook Messenger has 1.3 billion users worldwide and 20 billion messages exchanged between companies and users worldwide. For many, the company page on Facebook is the first point of contact for information or contact. Use this habit for yourself. 100% GDPR compliant.

  • Second most popular messenger worldwide
  • Connection of social media and messenger
  • Customer service with a face

It has never been easier to convert your followers into leads with click-to-messenger ads.

By integrating your wa.me link, you can easily guide from your ad to your chat channel. This is how you can turn curiosity into interaction and offer the best customer service tailored to your target group. Or marketing. Or recuriting. The possibilities are as varied as your ads.

Google My Business news

A local company is found an average of 1,009 times a month via local search queries. With the new chat service from Google, every company entry can be completed in a meaningful way. Interested parties are not only offered options such as telephone number or the route planner, but they can also contact you directly via chat.

  • Turn your calls into chats
  • Complete your company profile
  • Never lose interested customers

Discover Google touchpoints

Your customers can chat with you on WhatsApp via various channels. With ChatWerk and the WhatsApp Business API you can use them all!

Chat button on Google Maps

Chat button in the business entry

Click-to-chat ad

Web chat

For many, the web chat is a channel on every homepage. With the ChatWerk Webchat you can not only offer your customers messenger services, but also chat with them live via your website. Use it for lead qualification and email inquiries or use it with autoresponders like the messenger.

  • Live chat on your homepage
  • Offer a messenger alternative
  • Integrate it on all your pages
Set up free live chat

Webchat & Co. in directories

Your customers can contact you via the web chat in the chat widget. Or they offer other messengers. A chat button can even be integrated into your directory entry. So you can be reached anywhere – also via web chat.

The ChatWerk chat widget can currently be found in over 850,000 directory entries in Germany.

Connect your company entry with the chat channels of your choice. Easy and uncomplicated.

Telegram

Telegram has 500 million active users. Every day, 15 billion messages are sent via Telegram. With two-stage encryption and no size restrictions for sending media, Telegram is one of the most popular WhatsApp alternatives.

  • Offer the most popular WhatsApp alternative
  • Two-level encryption
  • No size limits for media

Click on one of the icons to find out more about the messenger channel or scroll down the page and get to know all of them

webchat

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Let’s find the best way together to improve your customer communication.

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