ChatWerk Unified Messaging API

WhatsApp, Instagram, Facebook Messenger and more for your company

With ChatWerk's Unified Messaging API, all requests from any messenger can be received and sent in real time. Benefit from our simple integration solution and use every CRM and bot service. By bundling all relevant messengers, the ChatWerk Unified Messaging API represents a universal solution for chat communication in everyday work. 100% GDPR compliant, via cloud or on-premises.

It's your choice.
Trusted by

messenger

Get your API access Our ChatWerk Unified Messaging API allows you to take full advantage of your favorite messengers in your everyday work. In order to keep all options open for you to build long-lasting relationships with your customers, we are constantly expanding our portfolio.
WhatsApp API: immer DSGVO-konform

Data protection with the Unified API

The ChatWerk Unified Messaging API ensures you 100% GDPR compliance. Hosted in Germany, it meets all data backup requirements, including secure 256 eBit encryption and daily data backup.
The Unified Messaging API does not store any data, but works as a data road between end users and any connected customer servers.

All messengers provided, such as WhatsApp Business API, are GDPR compliant as they are provided by a certified WhatsApp Solution Provider (BSP). These comply with all GDPR requirements.

Access for your DEV team

The Unified Messaging API is built by developers for developers.<br>
Allow your DEV team to inject the API into your system and extend it if you want.
Try it for free

Unified Messaging API advantages

Benefits for your dev team
  • automated messaging process
  • individual integration into systems and operations
  • one integration instead of multiple messengers
Benefits for your company
  • your data 100 % GDPR-Compliant
  • save time: from planning to the first message
  • a variety of integrations and automations possible
Benefits for your customers
  • additional contact options
  • 24/7 access and information
  • known messengers available

Become part of a new world

The Unified Messaging API opens up a whole new world of possibilities and opportunities for you and your company.

Some inspiration? Check out some of our use cases.

E-commerce

Process orders automatically, whether shoes, pizza, pre-orders in wine shops or other retailers. Simple and 100% GDPR compliant.

Chatbot systems

Benefit from automated conversations through intelligent chatbots and use the many possibilities that different messengers offer you.

Multi level marketing

Are you responsible for a large distribution network that already has existing communication systems? No problem, add Messenger to your system and see what's possible for your business. Always GDPR-compliant, of course.

Choose your package

Discover the possibilities of the ChatWerk Unified Messaging API. Choose from different packages, tailored to your needs and expandable at any time.

Universal

Chatwerk Unified Messaging API
  • Alle premium Messenger: WhatsApp Business API
  • Alle standard Messenger: Facebook Messenger, Telegram, Instagram Business API, Google Business Messages, Webchat
  • Preis pro gesendeter Nachricht 0.0001 € / Nachricht
  • Nachrichten inbegriffen: 999.999
  • Unlimitierte Facebook Accounts
  • Unlimitierte Google Business Accounts
  • WhatsApp Numer Anzahl nach Absprache
  • Unlimitierte Apple Business Messages Accounts
  • Ab 1000.000.000 Nachrichten (siehe Liste unten)
  • Monatlicher Support inbegriffen

Request a demo

most used

basic

99 € /per month

  • All standard messengers: Webchat, Facebook Messenger, Telegram, Instagram for Business, Google Business Messages
  • 2,500 messages included*
  • €0.0025 per message sent
*once you reach your message limit, you will automatically be upgraded to the Advanced Package.
Request a demo

Advanced

199 € / per month

  • 1 premium messenger*: WhatsApp Business API
  • All standard messenger*: Webchat, Facebook Messenger, Telegram, Instagram for Business, Google Business Messages
  • 25,000 messages included**
  • €0.002 per message sent
  • Additional bookings are possible

*one account/ number per messenger.

**Messages exceeding the specified number will be automatically charged at list price. Maximum invoice amount: €399.

Request a demo

professional

299 € / per month

  • 2 premium messenger*: WhatsApp Business API, Apple Business Messages
  • Alle standard Messenger*: Webchat, Facebook Messenger, Telegram, Instagram for Business, Google Business Messages
  • 100,000 messages included**
  • €0.0015 per message sent
  • Additional bookings are possible

*one account/ number per messenger.

**Messages exceeding the specified number will be automatically charged at list price.

Request a demo

Unified Messaging API Additional booking options

<div class = “three-cols-flex”>
<div>
<h4> Additional messenger channels< / h4>
<strong> Standard messengers: € 10 per account< / strong>
Facebook Messenger, Google Business Messages, Instagram Business API, Telegram, Webchat

<strong> Premium messengers: € 49 per account + 5,000 additional messages< / strong>
WhatsApp Business API, Apple Business Chats

</ div>
<div>
<h4> Additional WhatsApp templates< / h4>
<strong> 100 pcs. / 10 €< / strong>
Add more WhatsApp templates for over-24h-timeframe-communication.
<h4> Additional message packages< / h4>
<strong> S Package: 1,000,000 – 1,999,999 / XX €< / strong>
<strong> M Package: 2,000,000 – 2,999,999 / XX €< / strong>
<strong> L Package: 3,000,000 – 3,999,999 / XX €< / strong>
<strong> XL Package: 4,000,000+ / XX €< / strong>

</ div>
<div>
<h4> Additional service< / h4>
<strong> Individual service update: at cost / € 180 per hour< / strong>
Be personally informed about service updates and have someone from the ChatWerk team help you with implementing the updates.

</ div>
</ div>
<p class = “bottom-title”> Prices per month< / p>

The Unified Messaging API doesn't cover your needs?

Add our beloved Inbox to your API.

<div class = “feature-box”>

<img src = “https://chatwerk.de/wp-content/uploads/2021/10/diamond-big.svg” />
<div>
<h3 class = “service heading”> Inbox API< / h3>
Add the ChatWerk Inbox UX features to your Unified Messaging API. Benefit from all Inbox UX features and regular feature updates.
<p class = “feature-box-link”><a target = “” rel = “noopener”> I think I need this! ->< / a></ p>

</ div>
</ div>

<div class = “feature-box”>

<img src = “https://chatwerk.de/wp-content/uploads/2021/10/cloud-robot-big.svg” />
<div>
<h3 class = “service heading”> Inbox UI Framework< / h3>
No time to build your frontend? No worries. ChatWerk provides the Inbox UI framework. Works best when combined with the Inbox API.
<p class = “feature-box-link”><a target = “” rel = “noopener”> Give me all you’ve got! ->< / a></ p>

</ div>
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Stella von ChatWerk

Expand your customer communication with all your favorite messengers!

Sprich mit unserem ChatWerk Team und finde heraus, wie dein Unternehmen mit Messenger durchstarten kann.
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