ChatWerk Unified Messaging API

Never deal with different implementations for various messengers again.

With ChatWerk's Unified Messaging API, requests from all messenger services can be sent and received in real time. Benefit from our easy integration solution, set up for any CRM or bot service. By bundling all relevant channels, the ChatWerk Unified Messaging API represents a universal solution for business communication via chat. 100% GDPR-compliant, via cloud or on premise.

The choice is yours.
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Messaging channels

Discover the channel variety of ChatWerk and connect any service you want. Our ChatWerk Unified Messaging API allows you to messenger app, you can choose from all popular chat providers and take advantage of their messaging features for your own communication. To give you all the opportunities of building long lasting relationships with your customers, we are continuously expanding our channel portfolio.
WhatsApp API: immer DSGVO-konform

Data Security Unified API

The ChatWerk Unified Messaging API provides 100% GDPR conformity. It's hosted in Germany and fulfills all requirements of data protection, including a secure 256 eBit encryption and daily data savings.
The Unified Messaging API does not store any data but functions as a data highway between end users and any connected customer servers.

All provided messengers, like the WhatsApp Business API, are GDPR-compliant in being provided by a certified WhatsApp Solution Provider (BSP), who meets all GDPR requirements.

Enable your DEV team

The Unified Messaging API is built by developers for developers.
Enable your dev team to integrate the Unified Messaging API into your system and extend it as you see fit.
Start your test now

Benefits of the Unified Messaging APIs

Benefits for your Dev team
  • Automation of messaging processes
  • Tailor-made integrations into systems and operations
  • One integration instead of multiple messengers
Advantages for your company
  • You own your data 100 % GDPR-compliant
  • Time-saving from plan to sending the first message
  • Variety of integrations and automations possible
Advantages for your customers
  • Additional contacting options
  • Accessibility and information around the clock
  • Known messengers

Become a part of a new whole world

The Unified Messaging API will open up a whole new world of possibilities and opportunities. Need some inspiration? Check out some of our best practices below?
E-commerce

Process orders automatically, whether it's shoes, pizza delivery, pre-orders at wine stores or other retailers. Easy and 100% GDPR compliant.

Chatbot Systems

Benefit from fully automated, faceless communication through smart chatbots. Diversify the possibilities through different messengers.

Multi level marketing

In charge of a large distribution networks with existing communication systems? No problem, add GDPR compliant messenger communication to your repertoire.

Choose your package

Discover the possibilites of the ChatWerk Unified Messaging API. Choose from different packages, tailored to your needs and easily expanded.

Universal

Chatwerk Unified Messaging API
  • All premium messengers: WhatsApp Business API, Apple Business Chats
  • All standard messengers: Facebook Messenger, Telegram, Instagram Business API, Google Business Messages, Webchat
  • Price sent by message 0.0001 € / msg
  • Messages Included 999,999 msg
  • Unlimited Facebook accounts
  • Unlimited Google Business accounts
  • WhatsApp number quantity by agreement
  • Unlimited Apple Business Messages accounts
  • From 1000,000,000 msg step model (see list below)
  • Monthly support included

Request consultation

Most Requested

basic

€ 99 /by. month

  • All standard messengers: Webchat, Facebook Messenger, Telegram, Instagram for Business, Google Business Messages
  • 2,500 messages included *
  • 0.0025 € via message sent
* Once you’ve reached your message limit, you will automatically be upgraded to the advanced package.
Request demo

Advanced

199 € / per month

  • 1 premium messenger *: WhatsApp Business API
  • All standard messengers *: Webchat, Facebook Messenger, Telegram, Instagram for Business, Google Business Messages
  • 25,000 messages included **
  • 0.002 € via message sent
  • Additional bookings possible

* One account / number per messenger.

** Message quantities in excess of the package are automatically billed at the list price. Maximum billing amount: 399 €.

Request demo

professional

299 € / per month

  • 2 premium messengers *: WhatsApp Business API, Apple Business Messages
  • All standard messengers *: Webchat, Facebook Messenger, Telegram, Instagram for Business, Google Business Messages
  • 100,000 messages included
  • 0.0015 € via message sent
  • Additional bookings possible

* One account / number per messenger.

** Message quantities in excess of the package are automatically billed at the list price.

Request demo

Unified Messaging API Additional booking options

<div class = “three-cols-flex”>
<div>
<h4> Additional messenger channels< / h4>
<strong> Standard messengers: € 10 per account< / strong>
Facebook Messenger, Google Business Messages, Instagram Business API, Telegram, Webchat

<strong> Premium messengers: € 49 per account + 5,000 additional messages< / strong>
WhatsApp Business API, Apple Business Chats

</ div>
<div>
<h4> Additional WhatsApp templates< / h4>
<strong> 100 pcs. / 10 €< / strong>
Add more WhatsApp templates for over-24h-timeframe-communication.
<h4> Additional message packages< / h4>
<strong> S Package: 1,000,000 – 1,999,999 / XX €< / strong>
<strong> M Package: 2,000,000 – 2,999,999 / XX €< / strong>
<strong> L Package: 3,000,000 – 3,999,999 / XX €< / strong>
<strong> XL Package: 4,000,000+ / XX €< / strong>

</ div>
<div>
<h4> Additional service< / h4>
<strong> Individual service update: at cost / € 180 per hour< / strong>
Be personally informed about service updates and have someone from the ChatWerk team help you with implementing the updates.

</ div>
</ div>
<p class = “bottom-title”> Prices per month< / p>

The Unified Messaging API doesn't cover your needs?

Add our beloved Inbox to your API.

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<img src = “https://chatwerk.de/wp-content/uploads/2021/10/diamond-big.svg” />
<div>
<h3 class = “service heading”> Inbox API< / h3>
Add the ChatWerk Inbox UX features to your Unified Messaging API. Benefit from all Inbox UX features and regular feature updates.
<p class = “feature-box-link”><a target = “” rel = “noopener”> I think I need this! ->< / a></ p>

</ div>
</ div>

<div class = “feature-box”>

<img src = “https://chatwerk.de/wp-content/uploads/2021/10/cloud-robot-big.svg” />
<div>
<h3 class = “service heading”> Inbox UI Framework< / h3>
No time to build your frontend? No worries. ChatWerk provides the Inbox UI framework. Works best when combined with the Inbox API.
<p class = “feature-box-link”><a target = “” rel = “noopener”> Give me all you’ve got! ->< / a></ p>

</ div>
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Expand your communication channels today by all your favorite messengers!

Talk to our ChatWerk team and find out, how your clients can benefit from talking to you through their favorite channel.
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