WhatsApp & Co for your company

All chats in one inbox solution

You know your craft. We understand ours.

As a result, all functions have been tailored to your needs. Chat with customers, generate leads, and fill up your sales calendar. Find out what our practical features can do for your company’s communication.

All messengers in one inbox - all-in-one solution
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Get available everywhere with ChatWerk’s variety of messengers. You can choose from all the common chat providers in our all-in-one messenger app and create your own custom mix. We are continuously expanding our offerings to give you as many ways to connect with your customers as possible.

Learn more about Messenger

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Chatting made easy

Chat with your customers as easily as with friends. And be more professional than ever. Your ChatWerk Inbox ensures that you have everything under control, including through:

  • All messenger and chat requests in a clear inbox
  • Easily upload and send images & files
  • User profile information
  • Emojis for that personal touch
  • Text templates for effective replies
  • Text modules for individual texts

You and your team

Spread your customer communication and customer relationship over several shoulders. Set up your ChatWerk inbox for you and your team by adding your colleagues and granting individual permissions. Differentiate, for example, between admin and employee and assign corresponding responsibilities.

  • Individual login per employee
  • Working in parallel in a team
  • Assign contacts and filter by employee
  • Transparent chat history & timestamp
Discover more features

24/7 made easy

You may not be able to be online 24/7. Your ChatWerk already.
Make full use of the functions.


Different types of answer assistants allow you to pick up your customers in the chat, to provide information on availability or other contact channels.


A good chatbot welcomes and qualifies the messages of all incoming contact requests. Connect your inbox to a chatbot that has been customized for you.

Communicate with a delay

There are different ways to communicate via your inbox with a delay. This gives you great flexibility without having to forego interactions. Get to know them now!

Settings for security

With your ChatWerk you communicate 100% GDPR-compliant. ChatWerk offers end-to-end encrypted messengers for companies via the Business APIs. So that data protection is not neglected for you, your ChatWerk accompanies you through all steps and has texts and tools ready for you.

Use the professional support of ChatWerk:

  • Help with the General Data Protection Regulation (GDPR)
  • Step by step instructions in the implementation
  • Data protection text templates from the legal professional

Convenience on all devices

One application – all devices. The ChatWerk app runs on all your devices (iOs / Android) and synchronizes your mailbox in real time. So you are always up to date everywhere.

Use your ChatWerk when, where and how you like it:

  • Desktop computer
  • Native smartphone app (Android & iOs)
  • Laptop
  • Tablet

Inbox features

Do you want more comfort?

Choose the ChatWerk Comfort package and benefit from the Feature Request Priority.

  • all messengers
  • Prioritized feature request
  • Premium support
  • Incl. 10,000 customer contacts
  • Incl. 500 WhatsApp templates for a fee

Our comfort package is ideal for companies with several locations, large sales teams or their own customer portals.

Discuss your desired features with our team and stay up to date on what's next in the pipeline.
  • all functions
  • all messenger
  • integration in ERP, CRM or other systems
  • optimized WhatsApp conditions
  • from 2 locations to unlimited
  • Inbox API access for your automations and processes
  • from 2 departments to unlimited
  • from 10 employees to unlimited