Whether WhatsApp Business or Telegram – all channels, one login: Let your customers choose where they prefer to chat. Answer your customer inquiries, whether from the construction site or from the office.
And always 100% data protection compliant.

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ChatWerk onboarding

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Get started with your ChatWerk Inbox in three easy steps. Select the package that's right for you and enter your company details. Then you activate your relevant chat channels. Then share the link or QR code for your chat offer with your customers and off you go!

frequently asked Questions

What are the advantages of Chatwerk over WhatsApp Business?

  • If you want to communicate with your customers via a messenger in compliance with data protection regulations.
  • If you have all the channels ( Webch at , Telegram, F acebook Messenger, Google Business Messages, Apple Business Chat, WhatsApp) in one surface want to have bundled. ChatWerk offers ein login for all communication channels!
  • If you use more than one device to handle your messenger communication.
  • If you want to process customer inquiries in a team via an interface or an app.
  • When you are your customers through various contact points ( Widget , Left, QR Codes, FB Ads) want to achieve .

Is the WhatsApp Business API GDPR compliant?

Only the WhatsApp Business API is data protection compliant. These are the advantages:

  • simple opt-in and opt-out
  • Third party contact details cannot be read or passed on
  • secure end-to-end encryption

Which messenger channels are available?

  • Web chat
  • Telegram
  • WhatsApp Business
  • Facebook Business Messenger
  • Google Business Messages

How can my customers contact me using Messenger?

Your customers have several GDPR-compliant options:

  • JavaScript widget on website
  • link
  • QR code
  • Facebook Ads / Click2WhatsApp

Who is the Inbox suitable for?

Regardless of whether you are a sole trader, work for a startup or run a medium-sized company with dozens of branches: We have the right solution so that you can communicate efficiently with your customers via Messenger.

Is Chatwerk GDPR compliant?
Data protection focus made in Germany

Developed and hosted in Germany. The data is on servers in Frankfurt. Our company and our software are GDPR compliant.

User protection is important to us

Data protection compliant opt-in and opt-out. With our service, no contact data is read from telephone books or passed on to third parties.

Official messenger interfaces

100% GDPR-compliant – thanks to the official business interfaces of the respective messenger providers.