Plans & Pricing

Reach your customers on their preferred messengers and adapt the plan to your company. Various packages from business to WhatsApp to the all-in-one solution.
Totally uncomplicated: All plans can be canceled on a monthly basis 🔥
Choose a plan
Business
29 32
in the annual contractim Monatsvertrag
Unlimited messengers
Unlimited messengers
Telegram Facebook Messenger Google Business Instagram Webchat
Telegram Facebook Messenger Google Business Instagram Webchat
2 Users2 Users
Google ReviewsGoogle Reviews
CRM Integration in Hubspot (Beta)CRM Integration in Hubspot (Beta)
Automatic answer assistantsAutomatic answer assistants
including bot assistant in all channels (additional bots can be booked)including bot assistant in all channels (additional bots can be booked)
Book business
WhatsApp
59 65
in the annual contractim Monatsvertrag
WhatsApp as Main Messenger
WhatsApp as Main Messenger
WhatsApp Webchat
WhatsApp Webchat
Work with your team: 3 Users Work with your team: 3 Users
CRM Integration in Hubspot (Beta)CRM Integration in Hubspot (Beta)
Google ReviewsGoogle Reviews
Automatic answer assistantsAutomatic answer assistants
including bot assistant in all channels (additional bots can be booked)including bot assistant in all channels (additional bots can be booked)
Book WhatsApp
Popular with our customers
Per
75 82
in the annual contractim Monatsvertrag
WhatsApp + All Messengers
WhatsApp + All Messengers
WhatsApp Telegram Facebook Messenger Google Business Instagram Webchat
WhatsApp Telegram Facebook Messenger Google Business Instagram Webchat
Work with your team: 10 UsersWork with your team: 10 Users
CRM Integration in Hubspot (Beta)CRM Integration in Hubspot (Beta)
Google Reviews Google Reviews
Automatic answer assistantsAutomatic answer assistants
including bot assistant in all channels (additional bots can be booked)including bot assistant in all channels (additional bots can be booked)
Book pro
Comfort
Upon request Auf Anfrage
All Messengers and Features
All Messengers and Features
WhatsApp Telegram Facebook Messenger Google Business Instagram Webchat
WhatsApp Telegram Facebook Messenger Google Business Instagram Webchat
All functionalitiesAll functionalities
Integration over ERP, CRM or other Systems (Beta)Integration over ERP, CRM or other Systems (Beta)
up to 2 locations up to unlimitedup to 2 locations up to unlimited
Inbox API access for your automations and processesInbox API access for your automations and processes
from 2 departments to unlimitedfrom 2 departments to unlimited
unlimited employeesunlimited employees
Optimized WhatsApp conditionsOptimized WhatsApp conditions
inquire
Package prices plus statutory VAT, plus one-time setup fee; this is unique and corresponds to the amount of the first month.

Still not sure which plan is right for you?

Test ChatWerk for free!
Kostenlos messengern
  • Webchat + 2 Messenger
  • Chatbot and autoresponder
  • Use all features
  • GDPR compliant
  • Welcome guide
  • No credit card required
  • Chat and email support
  • 1+User| 100 Contacts
Free Forever
0
Webchat + 2 Messengern
Webchat + 2 Messengern
+ oder
+ oder
100 Kontakte100 Kontakte
Text VorlagenText Vorlagen
Alle Features nutzen Alle Features nutzen
WillkommensleitfadenWillkommensleitfaden
Chat und E-mail supportChat und E-mail support
Start Free

All plans in comparison

BUSINESS

WHATSAPP

PRO

COMFORT

Webchat

included

included

included

included

Bots

incl. bot assistant on all messengers (more bots bookable)

incl. bot assistant on all messengers (more bots bookable)

incl. bot assistant on all messengers (more bots bookable)

all bots (bot assistant and others) included in the price

Touchpoints

unlimited DSGVO compliant touchpoints

unlimited DSGVO compliant touchpoints

unlimited DSGVO compliant touchpoints

unlimited DSGVO compliant touchpoints

Text templates

predefined and individual text templates

predefined and individual text templates

predefined and individual text templates

predefined and individual text templates

Google Rating Template

Google compliant and free text template for Google reviews

Google compliant and free text template for Google reviews

Google compliant and free text template for Google reviews

Google compliant and free text template for Google reviews

Messenger

all available messengers (except WhatsApp)

more messengers bookable in addition

WhatsApp + all available messengers

WhatsApp + all available messengers

WhatsApp

with following package

1 WhatsApp Business Number

1 WhatsApp Business Number

1 WhatsApp Business Number

Additional WhatsApp numbers

 30% discount with 2. messenger

 30% discount with 2. messenger

 30% discount with 2. messenger

individual, more than 30% discount

Users

2 users

3 users

10 users

unlimited

Per additional user

13 €

11 €

9 €

individual

E-Mail und Chat Support

permanently free

permanently free

permanently free

permanently free

Premium Telephone Support

free with onboarding

free with onboarding

free with onboarding

free with onboarding, as well as continuous telephone or video support (1h / month)

Employee training

Welcome Guide

Welcome Guide

Welcome Guide

199€ Workshop free of charge

CRM Integration

Hubspot integration

Hubspot integration

Hubspot integration

Hubspot integration

Appointment Bot (Beta)

WhatsApp Newsletter (Beta)

Employee notes

Labels/Attribute

Automated Answers

Download Message History

Touchpoint Generator

Chat Management

Data privacy

automatic linking of your privacy policy in widget and welcome message

automatic linking of your privacy policy in widget and welcome message

automatic linking of your privacy policy in widget and welcome message

automatic linking of your privacy policy in widget and welcome message

Data deletion

Automated end customer flow on request

Automated end customer flow on request

Automated end customer flow on request

Automated end customer flow on request

min. contract period

1 Month

1 Month

1 Month

1 Month

WhatsApp Conversations

Chats are billed by conversation, which includes all messages delivered in a 24-hour session.

1,000 conversations incl.
More according to the WhatsApp price list

1,000 conversations incl.
More according to the WhatsApp price list

1,000 conversations incl.
More according to the WhatsApp price list

2,000 conversations incl.
More according to the WhatsApp price list

BUSINESS

WHATSAPP

PRO

COMFORT

All ChatWerk inboxes contain:

Messenger widget

A chat window on your own website? We provide you with a JavaScript code that you can integrate easily and without limits.

Answer wizard

Customize your automatic response assistant for the welcome message, opt-out and during / outside of opening hours.

Team player

Each team member receives their own login, so you can answer queries independently and in parallel.

iOs and Android app

With the native ChatWerk app you stay informed about new customer inquiries anytime and anywhere and the whole thing is GDPR compliant.

Text templates

Choose a suitable text template with one click and save valuable time. The templates can be sent individually with variables.

Touchpoints

GDPR compliant entry points for your customers. No matter if link, QR code or widget – show your customers how they can chat you!

Your infrastructure is already there, but you still need more?

Do more with Chatwerk

Inbox Flex

Grow with ChatWerk! We offer you a flexible and scalable offer, tailored to your requirements.

Unified Messaging API

Unified Messaging API

You already have a front end but are looking for an uncomplicated messenger integration?

Over 25 different industries use and trust ChatWerk

baddepot
netcologne
Bosch
lemken
gutefrage

Small and medium-sized businesses love us💛

I'm excited. Great team who, as real messenger experts, know exactly what they are doing. Modern communication with the customer is easy and understandable. Highly recommended!

I Cule

Google Reviews

Can absolutely be recommended for small businesses. The onboarding is great. You don't feel like you are just a number. The wishes and needs are dealt with individually.
playstore

Gerwin Schulze

Google Play Store

Great platform, great service and a very personable team!

Thomas Scherschel

Google Reviews

Great Platform and very helpful support. The WhatsApp connection was great!

Murilo Guimaraes

Google Reviews

Start for free

 

ChatWerk supports charity!

Do you take care of people, animals, plants? Or about the air, the sea or the climate?
We support NGOs, educational institutions and pastoral care. Because we think that every project that makes our life and our planet more livable should receive support. Everyone can do that, according to their possibilities.

ChatWerk would like to enable you to communicate with Messenger. You are even closer to supporters, sponsors, helpers and partners. And of course, they can also be reached quickly and easily for those affected. To support your work, Chatwerk offers special conditions.

Our team looks forward to yours News ->

frequently asked questions

What are the terms of the contract?

Our products can be canceled monthly or booked with a discount in an annual contract.

Are there any additional charges for incoming messages?

In principle no.

A number of contacts per month is included per product package. If this number is exceeded, another 100 contacts can be booked quickly and easily for 10 € or switched to a larger package.

With 1000 contacts / month included, you can be contacted proactively by 1000 different contacts per month. These included contacts are very generous for SMEs.

How many users can log into the ChatWerk inbox?

In principle, an infinite number.

There is a number of included users per product package, for example 3 users in the WhatsApp package can work on a ChatWerk inbox at the same time. If you have several employees who need access and their own login, you can book the additional employees for a small monthly price.

Can I cancel my contract on a monthly basis?

Yes, provided that a monthly terminable contract has been concluded.

How do I integrate another CRM system?

You don’t have a hubspot, but Pipedrive or etc. No problem, we are open to integrations and you can do that too Unified API use and integrate directly.

ChatWerk der Super Chat für KMU’s

ChatWerk weiss was Userlike

ChatWerk, Messaging für jeden Franz und Hans

Mit ChatWerk bringst du LiveChat in dein Unternehmen

Stella von ChatWerk
ARE YOU NOT SURE?

Try it out and see what the ChatWerk Inbox can do for your company

✔ No credit card required ✔ No setup fee
START WITH CHATWERK FREE