Plan & Pricing

Reach your customers on their preferred messengers and adapt the plan to your company. Various packages from business to WhatsApp to the all-in-one solution.
Very straightforward: all plans can be canceled on a monthly basis ?
Business
29 32
in annual contractmonthly contract
select 2 Messenger select 2 Messenger
Working in a team: 1 user Working in a team: 1 user
Google ratingGoogle rating
Automatic answer assistantsAutomatic answer assistants
including MeisterBot in web chatincluding MeisterBot in web chat
Book business
WhatsApp
59 65
in annual contractmonthly contract
WhatsApp as main channel WhatsApp as main channel
Working in a team: 3 usersWorking in a team: 3 users
incl. shipping of 50 WhatsApp templatesincl. shipping of 50 WhatsApp templates
Google ratingGoogle rating
Automatic response assistants Automatic response assistants
incl. MeisterBot in webchatincl. MeisterBot in webchat
Book WhatsApp
Popular with our customers
Pro
75 82
in annual contractmonthly contract
Select WhatsApp + 2 channels.Select WhatsApp + 2 channels.
Working in a team: 3 usersWorking in a team: 3 users
incl. shipping of 50 WhatsApp templates incl. shipping of 50 WhatsApp templates
Google rating Google rating
Automatic response assistantsAutomatic response assistants
incl. MeisterBot in webchatincl. MeisterBot in webchat
Book Pro
Comfort
399 439
in annual contractmonthly contract
All channelsAll channels
from October Instagram
from October Instagram
Working in a team 100 usersWorking in a team 100 users
incl. shipping of 500 WhatsApp templatesincl. shipping of 500 WhatsApp templates
CRM integration in Hubspot soonCRM integration in Hubspot soon
Feature prioritizationFeature prioritization
Premium Support Premium Support
Book Comfort
Package prices plus VAT, plus one-time setup fee; this corresponds to the one-time booked monthly or annual package price.

All plans in comparison

BUSINESS

WHATSAPP

PRO

COMFORT

WEBCHAT AND MESSAGING

Webchat

contain

contain

contain

contain

Simple Bot

for webchat included

for webchat included

for webchat included

for webchat included

Touchpoints

Unlimited DSGVO compliant touchpoints

Unlimited DSGVO compliant touchpoints

Unlimited DSGVO compliant touchpoints

Unlimited DSGVO compliant touchpoints

Text templates

predefined and individual text templates

predefined and individual text templates

predefined and individual text templates

predefined and individual text templates

Google Rating Template

Free Google Rating Text Template

Free Google Rating Text Template

Free Google Rating Text Template

Free Google Rating Text Template

Standard Messenger

incl. 2 messengers, more can be added: choose from Telegram, FB Messenger, Google Business Messages or Instagram

incl. 2 messengers, more can be added: choose from Telegram, FB Messenger, Google Business Messages or Instagram

All messengers: Telegram, FB Messenger, Google Business Messages or Instagram

WhatsApp

1 WhatsApp Business Number

1 WhatsApp Business Number

1 WhatsApp Business Number

WhatsApp Templates

incl. shipping 50 WhatsApp templates

incl. shipping 50 WhatsApp templates

incl. shipping 500 WhatsApp templates

ACCOUNT

Users

1 User

3 Users

3 Users

100 Users

Per additional user

11 €

11 €

11 €

5 €

Monthly Active Contacts

300

1000

1000

5.000

Support

E-Mail und Messenger Support: Monday - Friday 9 am - 5pm

E-Mail und Messenger Support: Monday - Friday 9 am - 5pm

E-Mail und Messenger Support: Monday - Friday 9 am - 5pm

E-Mail und Messenger Support: Monday - Friday 9 am - 5pm

Premium Support

continuous telephone or video support (1h / month)

Employee training

Welcome Guide

Welcome Guide

Welcome Guide

2 phone calls with onboarding specialists, 30 min each (e.g., channel activation, employee training, chat basics)

TOP FEATURES

Locations

more location 29 €

more location 59 €

additional location from 29 €

more location from 10 €

CRM Integration

Hubspot Integration

Employee notes

Contact management

Labels/Attribute

Message History

Access and download the entire message history

Access and download the entire message history

Access and download the entire message history

Access and download the entire message history

Touchpoint Generator

Chat Management

Data privacy

automatic linking of your privacy policy in widget and welcome message

automatic linking of your privacy policy in widget and welcome message

automatic linking of your privacy policy in widget and welcome message

automatic linking of your privacy policy in widget and welcome message

Data deletion

Automated end customer flow on request

Automated end customer flow on request

Automated end customer flow on request

Automated end customer flow on request

min. contract period

1 Month

1 Month

1 Month

1 Month

BUSINESS

WHATSAPP

PRO

COMFORT

If you're still not sure, try it for free!

Start a free subscription

Free

0 €

  • Free Live Chat Website Messenger
  • Chatbot and autoresponder
  • Use all features
  • Welcome guide
  • No credit card required
  • Chat and email support
START FOR FREE

All ChatWerk Inboxes include:

Messenger Widget

A chat window on your own website? We provide you with a JavaScript code that you can integrate easily and without limits.

Answer wizard

Customize your automatic answer assistant for the welcome message, opt-out and during / outside of opening hours.

Team Player

Each team member receives their own login, so you can answer queries independently and in parallel.

iOs and Android app

With the native ChatWerk app you stay informed about new customer inquiries anytime and anywhere and the whole thing is GDPR compliant.

Text templates

Choose a suitable text template with one click and save valuable time. The templates can be sent individually with variables.

Touchpoints

GDPR compliant entry points for your customers. No matter if link, QR code or widget – show your customers how they can chat you!

Your infrastructure is already there, but you still need more?

Do more with Chatwerk

Inbox Flex

Grow with ChatWerk! We offer you a flexible and scalable service, tailored to your needs.

Unified Messaging API

Unified Messaging API

Already have a frontend but looking for a straightforward Messenger integration?

Trusted by

Small businesses and midsize companies love us ?

I'm excited. Great team who, as real messenger experts, know exactly what they are doing. Modern communication with the customer is easy and understandable. Highly recommended!

I Cule

Google Reviews

Can absolutely be recommended for small businesses. The onboarding is great. You don't feel like you are just a number. The wishes and needs are dealt with individually.
playstore

Gerwin Schulze

Google Play Store

Great platform, great service and a very personable team!

Thomas Scherschel

Google Reviews

Great Platform and very helpful support. The WhatsApp connection was great!

Murilo Guimaraes

Google Reviews

Start for free

ChatWerk supports charity!

Do you care about people, animals, plants? Or about the air, the sea or the climate?
We support NGOs, educational institutions and pastoral care. Because we think that every project that makes our life and our planet more worth living should be supported. Everyone can do this, according to their possibilities.

ChatWerk would like to make messenger communication possible for you. This way you are even closer to supporters, sponsors, helpers, partners. And of course you can be reached quickly and easily by those affected. To support your work Chatwerk offers special conditions.

Our team is looking forward to your message ->

FAQ

What are the terms of the contract?

Our products can be canceled monthly or booked with a discount in an annual contract.

Are there any additional charges for incoming messages?

In principle no.

A number of contacts per month is included per product package. If this number is exceeded, another 100 contacts can be booked quickly and easily for 10 € or switched to a larger package.

With 1000 contacts / month included, you can be proactively contacted by 1000 different contacts per month. These included contacts are very generous for SMEs.

How many users can log into the ChatWerk inbox?

In principle, an infinite number.

There is a number of included users per product package, e.g. 3 users in the WhatsApp package can work on a ChatWerk inbox at the same time. If you have several employees who need access and their own login, you can book the additional employees for a small monthly price.

Can I cancel my contract on a monthly basis?

Yes, provided that a monthly terminable contract has been concluded.

How do I integrate another CRM system?

You don’t have a hubspot, but Pipedrive or etc. No problem, we are open to integrations and you can also use the Unified API use and integrate directly..

ChatWerk the super chat for SME's

ChatWerk knows what Userlike

ChatWerk, messaging for everyone Franz and Hans

With ChatWerk you bring LiveChat into your company

ARE YOU NOT SURE YET?

Try it out and see what ChatWerk Inbox can do for your business

✔ No credit card required ✔ No setup fee
START WITH CHATWERK FREE