Plans & Pricing

Reach your customers on their preferred messengers and adapt the plan to your company. Various packages from business to WhatsApp to the all-in-one solution.
Totally uncomplicated: All plans can be canceled on a monthly basis 🔥
Choose a plan
Free
Start for free
0 € Kostenlos
Not sure yet? Try us for free!
Not sure yet? Try us for free!
Webchat + 2 messengerWebchat + 2 messenger
1 user, 100 contacts1 user, 100 contacts
CRM integration in Hubspot (Beta)CRM integration in Hubspot (Beta)
Google reviewsGoogle reviews
Automatic answer assistantsAutomatic answer assistants
Master bot & autoresponder (additional bots can be booked)Master bot & autoresponder (additional bots can be booked)
Start Free
Business
29$ 32$
in the annual contractim Monatsvertrag
Diverse chat channels for smaller teams
Diverse chat channels for smaller teams
Teamwork: 2 users Teamwork: 2 users
CRM integration in Hubspot (Beta) CRM integration in Hubspot (Beta)
Google reviews Google reviews
Automatic answer assistants Automatic answer assistants
Master bot & autoresponder (additional bots can be booked)Master bot & autoresponder (additional bots can be booked)
Book Business
WhatsApp
59$ 65$
in the annual contractim Monatsvertrag
WhatsApp as main channel for small and medium-sized teams
WhatsApp as main channel for small and medium-sized teams
Teamwork: 3 users Teamwork: 3 users
CRM integration in Hubspot (Beta) CRM integration in Hubspot (Beta)
Google reviews Google reviews
Automatic answer assistants Automatic answer assistants
Master bot & autoresponder (additional bots can be booked)Master bot & autoresponder (additional bots can be booked)
Appointment bot 5 € (Early Bird Special) Appointment bot 5 € (Early Bird Special)
Book WhatsApp
Popular with our customers
Per
75$ 82$
in the annual contractim Monatsvertrag
Comprehensive messenger package for large teams
Comprehensive messenger package for large teams
Teamwork: 10 users Teamwork: 10 users
CRM integration in Hubspot (Beta) CRM integration in Hubspot (Beta)
Google reviews Google reviews
Automatic answer assistantsAutomatic answer assistants
Master bot & autoresponder (additional bots can be booked)Master bot & autoresponder (additional bots can be booked)
Appointment bot 5 € (Early Bird Special)Appointment bot 5 € (Early Bird Special)
Book Pro
Package prices plus statutory VAT, plus one-time setup fee; this is unique and corresponds to the amount of the first month.

All plans in comparison

BUSINESS

WHATSAPP

PRO

Webchat

enthalten

enthalten

enthalten

WhatsApp Newsletter

enthalten

enthalten

Messenger Newsletter

(in allen angebotenen Messengern)

enthalten

enthalten

Bots

inkl. Meisterbot & Botmanager in allen Kanälen (weitere Bots zubuchbar)

inkl. Meisterbot, Botmanager & Terminbot in allen Kanälen (weitere Bots zubuchbar)

inkl. Meisterbot, Botmanager & Terminbot in allen Kanälen (weitere Bots zubuchbar)

Touchpoints

unbegrenzte DSGVO-konforme Touchpoints

unbegrenzte DSGVO-konforme Touchpoints

unbegrenzte DSGVO-konforme Touchpoints

Textvorlagen

vordefinierte und individuelle Textvorlagen

vordefinierte und individuelle Textvorlagen

vordefinierte und individuelle Textvorlagen

Google Bewertungs Vorlage

Google-konforme und kostenlose Textvorlage für Google Bewertungen

Google-konforme und kostenlose Textvorlage für Google Bewertungen

Google-konforme und kostenlose Textvorlage für Google Bewertungen

Messenger

Alle verfügbaren Messenger (außer WhatsApp)

Weitere Messenger zubuchbar

WhatsApp und alle verfügbaren Messenger

WhatsApp

ab Folgepaket

1 WhatsApp Business Nummer

1 WhatsApp Business Nummer

Weitere WhatsApp Nummern

 Rabatt ab 2. Messenger 30%

 Rabatt ab 2. Messenger 30%

 Rabatt ab 2. Messenger 30%

Benutzer

2 Benutzer

3 Benutzer

10 Benutzer

Pro weiterem Benutzer

13 €

11 €

9 €

E-Mail und Chat Support

dauerhaft kostenlos

dauerhaft kostenlos

dauerhaft kostenlos

ChatProfi Webinar 

 kostenlos für alle Kunden

Premium Telefon Support

kostenlos im Onboarding

kostenlos im Onboarding

kostenlos im Onboarding

Mitarbeiterschulung

Willkommensleitfaden

Willkommensleitfaden

Willkommensleitfaden

CRM Integration

Hubspot Integration

Hubspot Integration

Hubspot Integration

Terminvereinbarung via Bot (Beta)

WhatsApp Newsletter (Beta)

Mitarbeiter Notizen

Labels/Attribute

Automatische Antworten

Download Nachrichtenverlauf

Touchpoint Generator

Chat Management

Datenschutz

automatische Verlinkung deiner Datenschutzrichtlinien in Widget und Willkommensnachricht

automatische Verlinkung deiner Datenschutzrichtlinien in Widget und Willkommensnachricht

automatische Verlinkung deiner Datenschutzrichtlinien in Widget und Willkommensnachricht

Datenlöschung

Automatisierter Endkundenflow auf Anfrage

Automatisierter Endkundenflow auf Anfrage

Automatisierter Endkundenflow auf Anfrage

min. Vertragslaufzeit

1 Monat

1 Monat

1 Monat

WhatsApp Conversations

Chats werden nach Conversation abgerechnet, was alle Nachrichten umfasst, die in einer 24-Stunden-Sitzung zugestellt werden.

1.000 Conversations inkl.
Weitere gemäß WhatsApp Preisliste

1.000 Conversations inkl.
Weitere gemäß WhatsApp Preisliste

1.000 Conversations inkl.
Weitere gemäß WhatsApp Preisliste

BUSINESS

WHATSAPP

PRO

All ChatWerk inboxes contain:

Messenger widget

A chat window on your own website? We provide you with a JavaScript code that you can integrate easily and without limits.

Answer wizard

Customize your automatic response assistant for the welcome message, opt-out and during / outside of opening hours.

Team player

Each team member receives their own login, so you can answer queries independently and in parallel.

Desktop, iOs and Android App

With the ChatWerk desktop or the mobile native app, you are always and everywhere informed about new customer inquiries and are 100% GDPR compliant.

Text templates

Choose a suitable text template with one click and save valuable time. The templates can be sent individually with variables.

Touchpoints

GDPR compliant entry points for your customers. No matter if link, QR code or widget – show your customers how they can chat you!

Your infrastructure is already there, but you still need more?

Do more with Chatwerk

Inbox Flex

Grow with ChatWerk! We offer you a flexible and scalable offer, tailored to your requirements.

Unified Messaging API

Unified Messaging API

You already have a front end but are looking for an uncomplicated messenger integration?

Over 25 different industries use and trust ChatWerk

baddepot
netcologne
Bosch
lemken
gutefrage

Small and medium-sized businesses love us💛

I'm excited. Great team who, as real messenger experts, know exactly what they are doing. Modern communication with the customer is easy and understandable. Highly recommended!

I Cule

Google Reviews

Can absolutely be recommended for small businesses. The onboarding is great. You don't feel like you are just a number. The wishes and needs are dealt with individually.
playstore

Gerwin Schulze

Google Play Store

Great platform, great service and a very personable team!

Thomas Scherschel

Google Reviews

Great Platform and very helpful support. The WhatsApp connection was great!

Murilo Guimaraes

Google Reviews

Start for free

ChatWerk supports charity!

Do you take care of people, animals, plants? Or about the air, the sea or the climate?
We support NGOs, educational institutions and pastoral care. Because we think that every project that makes our life and our planet more livable should receive support. Everyone can do that, according to their possibilities.

ChatWerk would like to enable you to communicate with Messenger. You are even closer to supporters, sponsors, helpers and partners. And of course, they can also be reached quickly and easily for those affected. To support your work, Chatwerk offers special conditions.

Our team looks forward to yours News ->

frequently asked questions

What are the terms of the contract?

Our products can be canceled monthly or booked with a discount in an annual contract.

Are there any additional charges for incoming messages?

In principle no.

A number of contacts per month is included per product package. If this number is exceeded, another 100 contacts can be booked quickly and easily for 10 € or switched to a larger package.

With 1000 contacts / month included, you can be contacted proactively by 1000 different contacts per month. These included contacts are very generous for SMEs.

How many users can log into the ChatWerk inbox?

In principle, an infinite number.

There is a number of included users per product package, for example 3 users in the WhatsApp package can work on a ChatWerk inbox at the same time. If you have several employees who need access and their own login, you can book the additional employees for a small monthly price.

Can I cancel my contract on a monthly basis?

Yes, provided that a monthly terminable contract has been concluded.

How do I integrate another CRM system?

You don’t have a hubspot, but Pipedrive or etc. No problem, we are open to integrations and you can do that too Unified API use and integrate directly.

Stella von ChatWerk
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