ChatWerk Unified Messaging API

WhatsApp, Instagram, Facebook Messenger and more for your company

ChatWerk's Unified Messaging API is the perfect bridge between your company and customers.: all requests from any messenger can be received and sent in real time. Benefit from our simple integration solution and use every CRM and bot service. By bundling all relevant messengers, the Unified Messaging API represents a universal solution for chat communication in everyday work.

100% GDPR compliant, via cloud or on-premises.

Get your API access

30+ different businesses trust ChatWerk

The ultimate unification of your messengers.

This is exactly what Unified Messaging is all about: bringing together different communication options on one platform.

The Unified Messaging API is a tool to send messages to all supported messengers via an API call. The Unified API translates it into the respective messenger and sends it to the final recipient. And accordingly also in the other direction.

So it’s just a matter of passing messages in both directions. No data is stored and no administration of any kind takes place. This would then have to take place on the customer side in the software.

Unified Messenger: Send and receive messages in one platform

Get your API access Our ChatWerk Unified Messaging API allows you to take full advantage of your favorite messengers in your everyday work. To keep your options open and build long-lasting relationships with your customers, we are constantly expanding our portfolio.

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Data protection with the Unified API

The ChatWerk Unified Messaging API ensures you 100% GDPR compliance. Hosted in Germany, it meets all data backup requirements, including secure 256 eBit encryption and daily data backup.
This Unified Messenger solution does not store any data, but works as a data road between end users and any connected customer servers.

All messengers provided, such as WhatsApp Business API, are GDPR compliant as they are provided by a certified WhatsApp Solution Provider (BSP). These comply with all GDPR requirements.

Access for your DEV team

The Unified Messaging API is built by developers for developers.
Allow your DEV team to inject the API into your system and extend it if you want.

Book a demo now

Benefits of the Unified Messaging API

Benefits for your dev team

automated message process
individual integration into systems and operations
one integration instead of multiple messengers

Benefits for your company

your data 100% DSGVO compliant
save time: from planning to the first message
a variety of integrations and automations possible

Benefits for your customers

additional contact possibilities
access and information around the clock
known messengers

Become part of a new world

The Unified Messaging API opens up a whole new world of possibilities and opportunities for you and your company.

Some inspiration? Check out some of our use cases.

E-commerce

Process orders automatically, whether shoes, pizza, pre-orders in wine shops or other retailers. Simple and 100% GDPR compliant.

Chatbot systems

Benefit from automated conversations through intelligent chatbots and use the many possibilities that different messengers offer you.

Multi level marketing

Are you responsible for a large distribution network that already has existing communication systems? No problem, add Messenger to your system and see what's possible for your business. Always GDPR-compliant, of course.

Discover the possibilities

The ChatWerk Unified Messaging API is tailored to your needs and extensible at any time

Bring all your messaging service together:

All premium messengers: WhatsApp Business API
All standard messengers: Facebook Messenger, Telegram, Instagram API, Google Business Messages, Webchat
Available as Inbox API and API-only

Unlimited Facebook accounts
Unlimited Google Business accounts
WhatsApp number quantity by arrangement
Unlimited Apple Business Messages accounts
Monthly support included

Get started for free

Unified Messaging API Additional booking options

<div class = “three-cols-flex”>
<div>
<h4> Additional messenger channels< / h4>
<strong> Standard messengers: € 10 per account< / strong>
Facebook Messenger, Google Business Messages, Instagram Business API, Telegram, Webchat

<strong> Premium messengers: € 49 per account + 5,000 additional messages< / strong>
WhatsApp Business API, Apple Business Chats

</ div>
<div>
<h4> Additional WhatsApp templates< / h4>
<strong> 100 pcs. / 10 €< / strong>
Add more WhatsApp templates for over-24h-timeframe-communication.
<h4> Additional message packages< / h4>
<strong> S Package: 1,000,000 – 1,999,999 / XX €< / strong>
<strong> M Package: 2,000,000 – 2,999,999 / XX €< / strong>
<strong> L Package: 3,000,000 – 3,999,999 / XX €< / strong>
<strong> XL Package: 4,000,000+ / XX €< / strong>

</ div>
<div>
<h4> Additional service< / h4>
<strong> Individual service update: at cost / € 180 per hour< / strong>
Be personally informed about service updates and have someone from the ChatWerk team help you with implementing the updates.

</ div>
</ div>
<p class = “bottom-title”> Prices per month< / p>

The Unified Messaging API doesn't cover your needs?

Add our beloved Inbox to your API.

<img src = “https://ChatWerk.de/wp-content/uploads/2021/10/diamond-big.svg” />
<div>
<h3 class = “service heading”> Inbox API< / h3>
Add the ChatWerk Inbox UX features to your Unified Messaging API. Benefit from all Inbox UX features and regular feature updates.
<p class = “feature-box-link”><a target = “” rel = “noopener”> I think I need this! ->< / a></ p>

</ div>
</ div>

<img src = “https://ChatWerk.de/wp-content/uploads/2021/10/cloud-robot-big.svg” />
<div>
<h3 class = “service heading”> Inbox UI Framework< / h3>
No time to build your frontend? No worries. ChatWerk provides the Inbox UI framework. Works best when combined with the Inbox API.
<p class = “feature-box-link”><a target = “” rel = “noopener”> Give me all you’ve got! ->< / a></ p>